BC CRN is committed to promoting the safety, dignity, and well-being of older adults. We have curated trusted information, research, and practical tools on topics related to adult abuse, neglect, and self-neglect to help individuals, families, and service providers respond with confidence and compassion.
Key contacts are listed below. To explore specific topics, please use the blue menu bar on the right-hand side of this page.
- BC 211
BC 211 is a resources directory in the province. This service is free, confidential, multilingual, and available 24/7.
Phone: Dial 2-1-1 to talk with an Information & Referral Specialist. - Seniors Abuse & Information Line (SAIL)
SAIL is a safe place for older adults, and those who care about them, to talk to someone about situations where they feel they are being abused or mistreated, or to receive information about elder abuse prevention.
Phone: 1 (866) 437-1940 - Assisted Living Registry
The Assisted Living Registry protects the health and safety of assisted living residents.
Phone: 1 (866) 714-3378 - BC Seniors Advocate
The Office of the BC Seniors Advocate monitors and analyzes seniors services and issues in BC, and makes recommendations to the government and to service providers.
Phone: 1 (877) 952-3181 - Community Care Licensing Office
Contact the Community Care Licensing Office in your region if you are concerned about the health, safety, or well-being of a person in care at a community care facility.
Phone Enquiry BC: 1 (800) 663-7867 (Ask to be connected to your health authority’s Community Care Licensing Office) - VictimLinkBC
VictimLinkBC is a toll-free, confidential, and multilingual telephone service available across BC and is available 24/7. It provides information and referral services to victims of crime and their immediate family members.
Phone or text: 1 (800) 563-0808 - Pathways – Community Services Directory
A free, web-based platform providing the public with easy access to local health, social, and community resources in British Columbia.
