If you are concerned about an adult experiencing neglect or abuse of any kind, contact:
 |
Emergency
If you or someone you know is in immediate danger, dial 9-1-1 or call the emergency number listed in the front of your phone book.
|
 |
Non-Emergency Situations, Referrals and Information
Seniors Abuse and Information Line (SAIL) A safe, confidential place for older adults and those who care about them to talk to someone about situations where they feel they are being abused or mistreated, or to receive information about elder abuse prevention.
|
 |
When a Vulnerable Adult Cannot Seek Help Themselves
Designated Agencies If you are concerned about adult abuse, neglect, or self-neglect, and the individual is unable to seek help themselves due to physical handicap, illness, disease, injury or other condition that affects their ability to make decisions about the abuse or neglect, contact the health authority where they live. Fraser Health 1-877-732-2808 adultprotection@fraserhealth.ca Interior Health 1-844-870-4754 ihadultguardianship@interiorhealth.ca Island Health adultguardianship@islandhealth.ca (email for all Island Health regions)
Northern Health 1-844-465-7414 adultprotection@northernhealth.ca Vancouver Coastal Health 604-904-6173 or 1-877-732-2899 or react@vch.ca Providence Health Care Society 1-877-732-2899 Community Living BC 1-855-664-7972 or visit: the CLBC website For adults with developmental disabilities who are eligible for CLBC services |
 |
When a Vulnerable Adult Cannot Manage Their Finances
The Public Guardian and Trustee (PGT) can review concerns about vulnerable adults who are unable to manage their own financial, legal, or personal care matters and who do not have other supports available. Referrals to review and possibly investigate these circumstances can be made to: Public Guardian & Trustee Assessment and Investigation Services Team Call: 604-660-4507 or 1-877-511-4111 or email: ais-pds@trustee.bc.ca |
Assisted Living Registry |
If you believe someone is being abused or neglected in an assisted living facility contact the Assisted Living Registry:
1-866-714-3378 Phone (Greater Victoria): 778-974-4887 Email: hlth.assistedlivingregistry@gov.bc.ca Website: www.gov.bc.ca (enter “Assisted Living Registry” in Search) |
BC Association of Aboriginal Friendship Centres |
Information and services for Indigenous People
Provides information on Elder Abuse awareness and prevention, including what local Friendship Centres are doing to raise awareness for Elder abuse and uplift Elders in your community. website: www.bcaafc.com (enter “Elder Abuse” in search) |
VictimLinkBC |
Information & Referral Services for Victims of Crime
VictimLinkBC is a support program for victims of crime and trauma across BC and Yukon. This service is toll-free, confidential, and available 24 hours a day, 7 days a week in different languages. Victims can access VictimLinkBC by: Toll-free, confidential, multilingual services available across BC and the Yukon 24 hours a day, 7 days a week. Call or text: 1-800-563-0808 Email: 211-VictimLinkBC@uwbc.ca |
BC does not have a law saying you must report adult abuse. However, Part 3 of the Adult Guardianship Act states that if you do make a report to a designated agency (Health Authority or Community Living BC), that agency is mandated to respond to the report (and in the least intrusive way). Please review our designated agencies page for further details of where to report your concerns.
