Designated Agencies

Designated Agencies

If you are concerned about adult abuse, neglect or self-neglect, you may choose to report the concerns to a designated agency.  Designated agencies have a legal responsibility to address any report they receive.

According to the Public Guardian and Trustee of British Columbia:

“Designated agencies work with the adult to give the kind of support that
he/she wants and needs.  This may include informal support from friends,
family and advocates.  It may also include other services such as home
support, meal services or a day program.  Many situations will be addressed
in this way.

If the situation cannot be resolved informally, is urgent or dangerous, and
the designated agency is concerned that the adult seems unable to get assistance
on his/her own due to a physical restraint, physical handicap or an illness,
disease, injury or other condition that affects his/her ability to make decisions,
the Adult Guardianship Act gives designated agencies legal tools to protect adults.”

Designated Agencies in British Columbia

Fraser Health:
1.877.REACT.08 (1.877.732.2808)

Interior Health:
For direct community numbers visit:

Northern Health:
Prince George Adult Protection Line: 1.844.465.7414

Vancouver Coastal Health:
• Providence Health Care: 1.877.REACT.99 (1.877.732.2899)
• Re:Act Response Resource : 1.877.REACT.99 (1.877.732.2899)
• For more direct community numbers visit:

Vancouver Island Health Authority:
• South Island: 1.888.533.2273
• Central Island: 1.877.734.4101
• North Island: 1.866.928.4988

Community Living BC (CLBC):
CLBC is the designated agency for all individuals with a developmental
disability who are eligible for CLBC services. For locations and contacts,


For more information on designated agencies in British Columbia, please review the Public Guardian and Trustee’s information on BC’s Adult Guardianship Laws.